About Us Just a passionate group of technologist & customer experience advocates trying to move banking forward

Our Story

Perfectsen was founded late 2010 out of frustration with the banking terminologies and the mediocre innovation that we had to tolerate. We believe that banking can be improved drastically with some injection of creativity, delight and fanatical focus on customer experience. With Malaysia as our headquarters and the founders hands-on approach on innovation, we are constantly pushing the envelope in Internet and Mobile banking in this region (Asia).

 

Our Philosophy

  • Build for 80% of the users
  • Anticipate what the users may want. Not by asking them
  • Test assumptions
  • Answer the why before the what
  • More features = more confusion
  • Strive to delight

Client Showcase

client-maybank

Maybank is Malaysia’s largest financial services group and has a strong regional presence in South East Asia, having operations in Singapore, Indonesia and the Philippines. Their online banking service maybank2u is one of the most active and progressive in the region. They launched PFM service in 2012 branded as m2u planner.

The Team

  • Stewart Chen

  • CEO

Stewart is the founder of Perfectsen. Having been involved in the web industry for over 8 years, his experience and passion includes customer experience, optimizations, gamification, conversion and A/B testing. In his previous role as the CEO of a customer experience agency, the company achieved triple digit growth and was awarded the Deloitte Technology Fast 500 APAC, 3 years in a row.

Loves: Traveling

Hates: Ugly websites

  • Steven Tong

  • CFO

Steven is our numbers guy after having been involved in the PE world where he looked at new investment opportunities, conducted due diligence and audit services for local and multi-national clients. His position includes being Assistant VP in OSK Ventures and a manager PwC. Steven holds a B.Sc in Applied Accounting, CFA and ACCA.

Loves: Excitement

Hates: Life is too short to hate

  • ST Chua

  • CMO

ST moved back from Berlin after helping grow an online daily-deal venture to over 30 countries across 3 continents. Prior to that, he was heavily involved in developing new businesses, forming strategy and executing overseas expansion for a major telecom operator. He is a freelance consultant and serial entrepreneur in various ventures. ST graduated from INSEAD, France.

Loves: Manchester United

Hates: People following blindly an inefficient process, structure or norm

  • Alex Lam

  • VP of Engineering/R&D

Alex has worked with multiple startups and was Technical Director in Zeltran. Prior to that, he was based in Switzerland where he provided online marketing services. He is knowledgeable in multiple programming languages, concepts, IT infrastructure and everything related to the online world. He is also our walking library of reference sites.

Loves: Randomness

Hates: The absence of extra terrestrial life

  • Kyle Yee

  • Lead Developer

Kyle is highly proficient in a variety of programming technologies which includes PHP, Java, ASP, HTML5, MySQL and MongoDB. He has built websites, community platforms, gaming systems and mobile apps. Prior to Perfectsen, he was a senior software engineer where his role was to develop and maintain an aviation management system.

Loves: Mint

Hates: mint dot com

  • See Guo Lin

  • Developer

Guo Lin is a web enthusiast. He is passionate about web technologies and software engineering practices that improve software development processes. He is highly inspired by the philosophy of Mohism, of which he gladly shares the wisdom over Twitter from time to time. During his free time, he enjoys flashing community-customised ROMs in his Android phone.

Loves: Anything that looks pretty on the screen

Hates: Inelegant codes

  • Leng Sheng Hong

  • Framework Creator

Leng is our framework guru, where he developed a high performance PHP framework that is knowned to be one of the fastest in the world. He has successfully delivered various challenging projects from Shanghai to London. His passion is into creating innovative interactive content.

Loves: Friends & family

Hates: Facebook game notifications